Return Policy

Returns

Refunds / Exchanges:

We accept returns or exchanges unless the item you purchased is defective or damaged. If you receive a defective or damaged item, please contact us at [•] with details of the product and the defect within 24hours after delivery. You can send the item you consider defective to :

No. 37 & 39, Jalan Usj 1/31, USJ 1,
Taman Subang Permai, Selangor,
47600 Subang Jaya

Upon receipt of the returned product, we will fully examine it and notify you via e-mail or phone call, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product, using the original method of payment.

Refunds Permitted:

You can return unopened items in the original packaging within 48 hours of your purchase with receipt or proof of purchase. If 48 hours or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email or phone call, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price using your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at:

No. 37 & 39, Jalan Usj 1/31, USJ 1,
Taman Subang Permai, Selangor,
47600 Subang Jaya

Tel : 03-8024 7628

Shipping

To return the item you purchased, please mail it to:

No. 37 & 39, Jalan Usj 1/31,
USJ 1, Taman Subang Permai,
Selangor, 47600 Subang Jaya

Tel : 03-8024 7628

Refunds or Returns do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you.

You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Terms of Service . Return Policy

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