HA’LABO Privacy Policy

Respect for your privacy is our responsibility. We’ve aspired to build our services with a set of strong privacy policy to protect our customer’s right.

Information We Collect

HA’LABO receives or collects information when we operate and provide our services, including when you install, access, register or use our services.

Information You Provide

Your account information. You provide your mobile phone number to create a HA’LABO account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our services and your other contacts. You confirm you are authorized to provide us such numbers. You may also add other information to your account, such as a profile name date of birth and profile picture.

Customer Support. You may provide us with information related to your use of our services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

Automatically Collected Information

Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our services, how you interact with others using our services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

Transactional Information. If you pay for our services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.

Device and Connection Information. We collect device-specific information when you install, access, or use our services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers.

Cookies. We use cookies to operate and provide our services, including to provide our services that are web-based, improve your experiences, understand how our services are being used, and customize our services.

Third-Party Information

Information Others Provide About You. We receive information other people provide us, which may include information about you. For example, when other users you know use our services, they may provide your phone number from their mobile address book (just as you may provide theirs).

Third-Party Providers. We work with third-party providers to help us operate, provide, improve, customize, support, and market our services. For example, we work with companies to distribute our apps, provide our infrastructure,  process payments, help us understand how people use our services, and market our services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.

Third-Party Services. We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them; for example, if you use the WhatsApp share button on a news service to share a news article with your WhatsApp contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our services.

Our Services. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our services. We understand how people use our services, and analyze and use the information we have to evaluate and improve our services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our services.

Safety and Security. We verify accounts and activity, and promote safety and security on and off our services, such as by investigating suspicious activity or violations of our Terms, and to ensure our services are being used legally.

No Third-Party Banner Ads. We do not allow third-party banner ads on HA’LABO. We have no intention to introduce them, but if we ever do, we will update this policy.

Information You And We Share

You share your information as you use our services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our services.

Account Information. Your phone number, profile name and photo, date of birth may be available to anyone who uses our services.

Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.

Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Law And Protection

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users

Updates To Our Policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our services. Please review our Privacy Policy from time to time.

Contact Us

If you have questions about our Privacy Policy, please contact us.

Ha’labo Sdn. Bhd.

No. 37 & 39,

Jalan Usj 1/31, USJ 1,

Taman Subang Permai,

47600 Subang Jaya,

Selangor, Malaysia.


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